Non-Emergency Medical Transportation
Care that gets you there.
Dependable medical transportation for appointments, treatments, discharge journeys, and scheduled care across Georgia.
Clear coordination from request to arrival.
For patients, families, caregivers, and healthcare providers.
Need transportation?
Tell us about the trip. Zenward reviews every request and follows up to confirm.
What you can count on
Clear communication
You know what to expect before, during, and after every trip we coordinate.
Trained, dedicated drivers
Drivers focused on one thing: getting people to care safely and on time.
Careful coordination
Every request is reviewed by a person before a trip is scheduled.
Respect and dignity
Every passenger is treated with the patience and care they deserve.
Getting to care should feel more certain
Missing a ride can mean missing an appointment, a treatment, or a chance to come home. Zenward coordinates the trip so it is one less thing to worry about.
- Clear pickup information, confirmed ahead of the trip.
- Coordination led by the appointment time, not guesswork.
- Communication throughout the trip, from pickup to arrival.
Patients & Families
Transportation support, with patience and respect
Whether you are arranging your own ride to a treatment or coordinating transportation for a parent or family member, Zenward keeps the request straightforward and keeps you informed along the way. Passengers who need extra time or assistance get it.
Zenward provides non-emergency medical transportation — not emergency or ambulance care.
For Healthcare Providers
Transportation coordination your team can rely on
Clinics, dialysis centers, rehabilitation providers, senior care organizations, and hospital discharge teams work with Zenward to arrange and track patient transportation — without relying solely on scattered phone calls and texts.
Transportation requests
Send a request with the details your team already has on hand.
Trip scheduling
Zenward reviews and schedules each trip around the appointment.
Driver assignment
A trip is confirmed once a driver has been assigned to it.
Trip records
A record of the transportation Zenward has coordinated for your patients.
Provider tools are rolling out alongside Zenward’s launch. Talk to us about what your team needs.
Transportation for essential care
Medical appointments
Routine and specialist visits, on schedule.
Dialysis visits
Dependable, recurring transportation for ongoing treatment.
Rehabilitation appointments
Consistent transportation for recovery and therapy visits.
Hospital discharge transportation
Coordinated transportation home after a hospital stay.
Recurring scheduled care
Standing transportation arranged around a recurring care schedule.
Senior medical transportation
Transportation for older adults attending medical care.
Zenward does not provide emergency response, ambulance, or stretcher transportation.
From request to arrival
- 1
Request
Submit the passenger, pickup, destination, and timing — online or by phone.
- 2
Coordination
Zenward reviews the details and confirms availability with you.
- 3
Ride
A driver is assigned, arrives, assists as needed, and gets underway.
- 4
Arrival
The passenger reaches their appointment or destination, ready for care.
Dependability is in the details
The trip to care is not a background task. Zenward treats each one with the attention it deserves.
Rider communication
You get pickup information as it is confirmed, and a point of contact if plans change.
Appointment-led timing
Trips are scheduled around when the passenger needs to arrive, not the other way around.
Consistency
The same dependable coordination for a one-time visit or a standing weekly schedule.
Respectful service
Patience and assistance for passengers who need a little more time or support.
Arrange transportation for the people you serve
If your organization coordinates transportation for patients, we would like to talk with you about how Zenward can help — for one patient or an ongoing schedule.
Talk to ZenwardNeed a ride to care?
Request transportation for yourself or someone you care for — it only takes a few minutes.
Frequently asked questions
No. Zenward provides non-emergency medical transportation only. If you are experiencing a medical emergency, call 911.
Still have a question? Talk to our team.