Non-Emergency Medical Transportation
Medical Appointment Transportation in Metro Atlanta
Non-emergency transportation to scheduled medical appointments, planned around your appointment time, from request to arrival.
- Serving Metro Atlanta
- Non-emergency medical transportation
- Every request reviewed by a person
- One-time and recurring requests
- Family and caregiver requests welcome
- Wheelchair-accessible transportation available
- Call 678-935-5489
Who this transportation is for
Anyone with a scheduled medical appointment who needs a dependable way to get there and, if needed, back.
A good fit for
- Doctor and specialist visits
- Outpatient appointments
- Diagnostic and imaging visits
- Follow-up appointments
- Adults who don't drive, or prefer not to drive to a medical visit
- Family members arranging a trip for a parent, spouse or relative
- Caregivers keeping track of appointments for someone else
- People whose usual ride isn't available for a particular visit
What Zenward helps coordinate
Pickup and destination
Where the passenger is starting from, and the office, clinic or facility they're going to.
Timing around the appointment
Your preferred date and time, so the trip is planned around when the appointment is.
A return trip
If the passenger needs a ride back, say so in the request and it's reviewed with the rest of the trip.
Who we follow up with
The passenger, a family member or a caregiver can make the request. Zenward contacts them directly.
How the request works
Submitting a request is not a confirmed booking. Here is how it works from your side.
- 1
Request a quote
Share the passenger, pickup, destination and appointment date and time, online or by phone.
- 2
Zenward reviews it
A member of our team reviews the trip details and any notes you added.
- 3
We contact you
We reach out to the person who made the request with any questions and to talk through the trip.
- 4
We confirm the details
The trip is confirmed only once Zenward confirms availability, details and pricing with you.
Helpful to know
Include the facility name
A clinic or building name, plus a suite or department if you know it, helps us plan the trip.
Return timing can vary
Appointments sometimes run long. Tell us whether you need a ride back, and we'll talk through return timing.
Regular visits
If the appointment repeats, choose Recurring on the request form so we can look at the whole schedule.
Trips people request
A routine checkup
A parent has a regular appointment and the family can't take time off to drive.
A new specialist
An appointment somewhere unfamiliar, where the passenger wants a clear plan for getting there and back.
A diagnostic visit
A scan or test booked weeks out, when the usual ride isn't available.
Common questions
Scheduled, non-emergency medical care: doctor and specialist visits, outpatient appointments, diagnostic or imaging visits and follow-ups. If you're not sure your trip fits, call us.
Yes. The form asks whether a return trip is needed. Zenward reviews it with the rest of the request and talks through return timing when we contact you.
Yes. A family member or caregiver can make the request. The form asks for their relationship to the passenger, and Zenward follows up with them.
No. Zenward provides non-emergency transportation only. It does not provide medical treatment or care.
No. Zenward reviews your request and contacts you, and the trip is confirmed only once we've confirmed availability and details. Prefer to talk it through? Call 678-935-5489.
Related services
- Senior Medical TransportationTransportation for older adults going to scheduled medical care, arranged with family or caregivers.
- Recurring Care TransportationOne request for appointments that repeat, such as dialysis, therapy or ongoing care.
- Wheelchair-Accessible TransportationWheelchair-accessible transportation for scheduled, non-emergency medical trips.
Need a ride to an appointment?
Send the trip details and Zenward will review your request and contact you.
Zenward provides non-emergency medical transportation only. In a medical emergency, call 911.