Non-Emergency Medical Transportation
Wheelchair-Accessible Transportation in Metro Atlanta
Zenward offers wheelchair-accessible transportation for scheduled, non-emergency medical trips. Tell us about the passenger's mobility needs and we'll review the trip and confirm the arrangement with you.
- Serving Metro Atlanta
- Non-emergency medical transportation
- Every request reviewed by a person
- One-time and recurring requests
- Family and caregiver requests welcome
- Wheelchair-accessible transportation available
- Call 678-935-5489
Who this transportation is for
Passengers who use a wheelchair and have scheduled, non-emergency medical care to get to, and the people who arrange the trip with them.
A good fit for
- Passengers who use a wheelchair
- Scheduled, non-emergency medical trips
- One-time or recurring appointments
- Passengers who use a wheelchair to get to appointments, treatment or therapy
- Family members and caregivers arranging a trip for someone who uses a wheelchair
- Care coordinators and facility staff arranging transportation for a patient
- Passengers leaving the hospital who need planned transportation to their next destination
Before you request
Describe the passenger's mobility needs
The more you tell us about the passenger's wheelchair and mobility needs, the better our team can review the trip before confirming it.
Confirmed during review
Zenward confirms the transportation arrangement for each trip when we contact you, rather than assuming it from the form.
Not stretcher or ambulance transport
Zenward provides wheelchair-accessible transportation for non-emergency trips, not stretcher or ambulance transport, which must be arranged separately. In an emergency, call 911.
How the request works
Submitting a request is not a confirmed booking. Zenward reviews it and confirms the arrangement with you.
- 1
Request a quote
Choose Wheelchair-Accessible Transportation, add the trip details and describe the passenger's mobility needs.
- 2
Zenward reviews it
A member of our team reviews the trip details and any notes you added.
- 3
We contact you
We reach out to the person who made the request with any questions and to talk through the trip.
- 4
We confirm the details
The trip is confirmed only once Zenward confirms availability, the arrangement and pricing with you.
What Zenward helps coordinate
The passenger's mobility details
What the passenger needs for the trip, described in the request so our team can review it before anything is confirmed.
Pickup and destination
Where the passenger is starting from, and the clinic, treatment center or other address they're going to.
Timing and the return trip
Your preferred date and time, planned around the appointment, and whether a ride back is needed.
Who is arranging it
The passenger, a family member, a caregiver or a care coordinator can make the request. Zenward follows up with them.
Trips people request
A medical appointment
A passenger who uses a wheelchair has a specialist visit and needs a planned round trip.
Recurring treatment or therapy
Dialysis or rehabilitation visits on a repeating schedule, described once in the request.
After a hospital stay
A family plans transportation for a passenger who uses a wheelchair to their next destination.
Common questions
Yes. Zenward offers wheelchair-accessible transportation for scheduled, non-emergency medical trips. Describe the passenger's mobility needs when you request a quote, and our team will review the trip and confirm the arrangement with you.
Anything that helps us plan the trip, such as the type of wheelchair and any mobility or assistance needs. Zenward reviews it and confirms what it can accommodate when we contact you.
Yes. Choose Recurring on the request form and tell us the days, start date and appointment time. Zenward reviews the schedule and confirms with you what it can arrange.
Yes. They can use the request form or call 678-935-5489. Zenward follows up with the person who made the request.
No. Zenward provides non-emergency medical transportation only. It does not provide ambulance, stretcher or emergency transportation, or medical care during the trip. In a medical emergency, call 911.
Related services
- Medical Appointment TransportationRides to doctor visits, specialist and outpatient appointments, and diagnostic visits.
- Dialysis TransportationTransportation coordinated around repeating dialysis treatment schedules, there and back.
- Airport TransportationPre-arranged rides to and from the airport, coordinated in advance.
Need wheelchair-accessible transportation?
Send the trip and mobility details, and Zenward will review your request and contact you.
Zenward provides non-emergency medical transportation only. In a medical emergency, call 911.