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Pre-Arranged Transportation

Airport Transportation in Metro Atlanta

Pre-arranged transportation to and from the airport for passengers who want a more coordinated ride, including older adults, family-arranged travel and passengers with mobility considerations.

A Zenward Mobility staff member assisting an older passenger using a walker beside a Zenward Mobility van outside an office building
  • Serving Metro Atlanta
  • Non-emergency medical transportation
  • Every request reviewed by a person
  • One-time and recurring requests
  • Family and caregiver requests welcome
  • Wheelchair-accessible transportation available
  • Call 678-935-5489

Who airport transportation is for

Passengers who'd rather have a ride arranged in advance than find one on the day, and the people who plan travel with them.

A good fit for

  • Rides to or from the airport
  • Older adults and family-arranged travel
  • Passengers with mobility considerations
  • Travel for medical care
  • Older adults travelling to or from the airport
  • Family members arranging an airport ride for a parent or relative
  • Passengers with mobility considerations, including people who use a wheelchair
  • Passengers travelling to or from medical care in another city
  • Caregivers arranging transportation for someone in their care

What Zenward helps coordinate

Pickup and drop-off

Where the passenger is starting from and where they're going, including which airport.

Timing around the flight

Your flight date and time, so the trip can be planned around it. Zenward doesn't track flights, so tell us if your flight changes.

Mobility details

Any mobility or assistance needs, described in the request so our team can review them before confirming.

Who is arranging it

The passenger, a family member or a caregiver can make the request. Zenward follows up with them.

Before you request

Request as early as practical

Airport trips are reviewed like every request, and availability is confirmed after review, so the earlier we hear from you the better.

Tell us about changes

Flights move. If your flight time changes, call 678-935-5489 so we can talk through what it means for your ride.

Pickup details are confirmed with you

Where exactly the passenger will be picked up or dropped off is confirmed when we contact you, not assumed.

How the request works

Submitting a request is not a confirmed booking. Zenward reviews it and confirms the details with you.

  1. 1

    Request a quote

    Share the passenger, pickup, destination and flight timing, online or by phone.

  2. 2

    Zenward reviews it

    A member of our team reviews the trip details and any notes you added.

  3. 3

    We contact you

    We reach out to the person who made the request with any questions and to talk through the trip.

  4. 4

    We confirm the details

    The trip is confirmed only once Zenward confirms availability, details and pricing with you.

Trips people request

A parent flying home

An adult child arranges a ride to the airport for a parent at the end of a visit.

Travel for treatment

A passenger flies to see a specialist in another city and wants the ride to the airport arranged in advance.

Arriving home

A caregiver arranges a ride home from the airport for someone who uses a wheelchair.

Common questions

Yes. Zenward offers pre-arranged airport transportation. Share the trip and flight timing in your request, and our team will review it and contact you to confirm availability, details and pricing.

Planning an airport trip?

Send the trip details and Zenward will review your request and contact you.

Zenward does not provide emergency transportation. In a medical emergency, call 911.