Non-Emergency Medical Transportation
Senior Medical Transportation in Metro Atlanta
Non-emergency transportation for older adults travelling to scheduled medical care, with clear communication for the passenger and anyone helping to arrange it.
- Serving Metro Atlanta
- Non-emergency medical transportation
- Every request reviewed by a person
- One-time and recurring requests
- Family and caregiver requests welcome
- Wheelchair-accessible transportation available
- Call 678-935-5489
Who this transportation is for
Older adults with scheduled medical care, and the family and caregivers who arrange trips with them.
A good fit for
- Older adults going to scheduled care
- Family and caregiver involvement
- One-time or regular appointments
- Older adults who no longer drive, or would rather not drive to appointments
- Adult children arranging rides for a parent
- Caregivers managing several appointments for someone
- Senior care organizations arranging trips for the people they support
What Zenward helps coordinate
The requester and the passenger
They can be different people. Give both names, and Zenward follows up with the requester.
The appointment
Pickup, destination and your preferred date and time.
A return trip
If the passenger needs a ride back, say so in the request.
Mobility or assistance notes
An optional field for anything Zenward should know. We review it and confirm what we can accommodate.
Helpful to know
Transportation only
Zenward provides non-emergency transportation. It doesn't provide home care, companion care or nursing services.
Who we talk to
If you're arranging the trip for someone else, Zenward follows up with you. Tell us if the passenger should be contacted directly too.
Mobility needs
If the passenger uses a walker or wheelchair, mention it in the request so it's part of the review.
How the request works
Submitting a request is not a confirmed booking. Zenward contacts the requester to talk it through.
- 1
Request a quote
For yourself, a parent, a spouse or someone you care for, online or by phone.
- 2
Zenward reviews it
A member of our team reviews the trip details and any notes you added.
- 3
We contact you
We reach out to the person who made the request with any questions and to talk through the trip.
- 4
We confirm the details
The trip is confirmed once Zenward confirms availability, details and pricing with you.
Trips people request
An adult child arranging for a parent
A son lives far from his mother and wants to arrange her ride to a specialist visit himself.
Regular appointments
A caregiver manages a run of visits and wants to set up a regular arrangement.
After a hospital stay
An older adult is leaving the hospital and needs planned transportation to their next destination.
Common questions
Yes. The form asks for the requester's relationship to the passenger, and Zenward follows up with the requester.
Yes. Use the optional assistance field on the request. Zenward reviews it and confirms what it can accommodate when we contact you, so please don't assume a particular level of assistance before then.
No. Zenward provides non-emergency transportation only, not home care, companion care or nursing services.
Yes. Choose Recurring on the request form and tell us the days and dates. Zenward reviews the schedule and confirms with you what it can arrange.
Related services
- Medical Appointment TransportationRides to doctor visits, specialist and outpatient appointments, and diagnostic visits.
- Wheelchair-Accessible TransportationWheelchair-accessible transportation for scheduled, non-emergency medical trips.
- Airport TransportationPre-arranged rides to and from the airport, coordinated in advance.
Arranging a ride for an older adult?
Send the details and Zenward will review your request and contact you.
Zenward provides non-emergency medical transportation only. In a medical emergency, call 911.