Resources
Practical guidance for planning medical transportation
Plain-language guides, checklists and planning tools for riders, families, caregivers and the care teams who arrange their trips.
How to Arrange Non-Emergency Medical Transportation in Metro Atlanta
A step-by-step guide to requesting a ride to medical care in Metro Atlanta: what to prepare, how to plan the timing, and what happens after you ask.Read guideFor Riders & Families
Understanding non-emergency medical transportation and planning a trip for yourself or someone you care for.
- For Riders & Families
What Is Non-Emergency Medical Transportation?
What NEMT is, who it helps, the kinds of trips it covers, and how it differs from an ambulance.Read guide - For Riders & Families
Recurring Dialysis Transportation: A Guide for Riders and Families
How to plan reliable transportation for a repeating treatment schedule: pickup details, timing, the ride home and what to tell the transportation team.Read guide - For Riders & Families
Wheelchair-Accessible Transportation: What to Know Before Your Ride
What to share about mobility, pickup and destination access so a wheelchair-accessible trip can be planned properly.Read guide - For Riders & Families
Hospital Discharge Transportation Checklist
The details families and care coordinators should gather to arrange a ride home or onward after a hospital stay, including why timing can change.View checklist
For Healthcare Providers
Practical checklists for care teams, discharge planners and coordinators arranging transportation for patients.
Arranging transportation for patients regularly? How Zenward works with healthcare providers
Planning Tools
Simple tools to get the details together before you request transportation.
Ready to request transportation?
Send the trip details and our team will review them and contact you.